We work with builders, visionaries, and momentum-makers.
Whether you're a solo founder trying to scale, a post-PMF startup feeling the strain, or a mission-driven team trying to grow without losing your soul — you're in the right place.
This isn’t one-size-fits-all consulting.
This is strategy and support tailored to where you are now and where you’re headed next.
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You’ve built something powerful. But now CS, onboarding, and support are pulling you into the weeds—and away from the strategic work only you can do. You’re trying to scale without sacrificing quality, and the cracks are starting to show.
→ I help you operationalize post-sale strategy, build your first systems, support your team, and stay focused on the vision only you can lead.
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You’re post-PMF and pre-structured. Your CS function is either duct-taped together or spread across too many roles. Onboarding varies by customer, support is reactive, and no one’s sure where the journey starts—or ends.
→ I help you define the customer journey, build playbooks that scale, and create internal clarity across CS, Support, Product, and Sales.
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You’re leading (officially or not), juggling strategy, support, and success without a clear path forward. You’re stretched thin, second-guessing priorities, and craving structure and confidence.
→ I help you lead with clarity, advocate with impact, and build systems that support both your growth and your team’s.
From Day Zero to Series B — We’re With You Every Step of the Way
The early-stage arc—from your first user to your first CS hire, and eventually to your Series B raise—is messy, high-stakes, and full of possibility. It’s also where most teams get overwhelmed, reactive, and stuck.
That’s where I come in.
I’ve supported teams through every chapter of that journey, embedding as a strategic partner to bring calm to the chaos, systems to the scramble, and clarity to the questions that keep you up at night.
Whether you’re onboarding your first 10 customers or trying to untangle processes before a major funding round, I meet you where you are—and help you build what comes next.
This stretch of growth is where I thrive.
Because it’s not just about scale.
It’s about building the kind of success that actually feels sustainable.